FAQs
What’s included in your service?
Appointments focus on assessing your symptoms, blood test results, your weight history and diet. Depending on where you are in your diet journey, you will also receive advice on how to best manage your symptoms based on your preferences, and I will tell you how to change what you’re eating to help you.
Additionally, I can access a greater range of vitamins and supplements than what is available over-the-counter.
If you have a Care Plan, your GP will receive a letter to update them on your progress.
What are your prices?
For online appointments booked through HealthBank:
New patient assessment - $75
Diet planning - $80
Follow-up - $75
There is an additional $1 booking fee for Healthbank appointments.
For in-person appointments, costs vary depending on the clinic location. You will need to contact the clinic to ask about prices - please see the Contact page for details.
Do I get a Medicare rebate?
Yes - if you provide a valid Care Plan referral for a dietitian from your general practitioner. The current Medicare rebate for dietitians is $63.40, so you will need to pay the rest of the appointment fee out-of-pocket.
If you do not have Medicare, you will need to pay the full cost of the appointment out-of-pocket.
How do Care Plans work?
Care Plans allow you to receive Medicare rebates for a maximum of five allied health appointments per year. Once you have used your Care Plan for five appointments, you can no longer receive a rebate for appointments and will need to pay the full cost of the appointment out-of-pocket.
The Care Plan referral does not need to be addressed to a specific dietitian. If there is another dietitian named on the referral, you can still use it for an appointment with a different dietitian.
What’s the difference between a dietitian and a nutritionist?
Someone can only become a dietitian in Australia after studying a Master degree and completing professional placements during their training. All dietitians are registered with Dietitians Australia, where they are bound by a Code of Conduct and need to ensure they are keeping up with the latest developments in their field and continuing to improve their practice. You can access Medicare rebates for dietitian appointments through Care Plans.
Nutritionists are not overseen by a mandatory regulatory organisation. There are no legal rules as to who can label themselves as a nutritionist, regardless of level of training or education. They can provide more generalised health advice than what a dietitian can give, and appointments with a nutritionist are not eligible for Medicare rebates.
How do online appointments work?
Online appointments are made through HealthBank, which is an online platform that is compliant with Australia’s privacy laws around health information storage. You can access it using the HealthBank phone app or logging in on your desktop computer. You will need to make a HealthBank account before you can attend an appointment.
You can find out more about HealthBank from their website or access their patient help page here.